37问：举出一个例子说明你是如何不顾困难把一个项目坚持到底的。
答：实际上我已逐渐退出某个账目，但作为一个顾问仍保持着对其跟踪服务，因为那个顾客威胁说要是他不跟我交易，他就撤销账户。3个多月来，我一边做补偿调整工作，一边逐渐减少出面次数，这样就使那顾客觉得愉快多了。示范你是如何收集资料和预见并解决困难的。你的回答应集中在如何解决困难和执行方案上，而不是集中在困难的本身。
Q: Give an example of how you saw a project through, despite obstacles.
A: I actually rotated off an account but kept my hand in it as an adviser, because the client had threatened to pull the account if he wasn’t dealing with me. Over three months I was able to make the client more comfortable with my replacement while I slowly decreased my presence.
38问：告诉我你做决策的一个例子。
答：我曾努力把我们的生产系统转变为专用路线。最大的问题就是说服厂里的工人，因为他们要学会用不同的方法来做这工作，但这个策略是可行的。我向他们保证在几个月内这份工作就会变得很容易了，那时我们每个职员每周能节省4个工作时，我还说服了管理部门用一半储蓄去提高利润分红，这样做也赢得了员工们对我的支持。描述你坚持达到目标的一个事例。个人目标(例如：一个可以反应你发展一项新技能的兴趣的个人目标)在这里会更适合。说明你怎样收集资料、预见困难和对付压力的。
Q：Share an example of your determination.
A：I led an effort to change our production system over to dedicated lines. The biggest problem was convincing the factory workers that this strategy made sense, even though theyd have to learn to do their jobs differently.
I assured them that within a few months their jobs would be easier, and wed save about four manhours per employee per week. I convinced management to increase the profit sharing account using half of those savings, which also helped get the employees on my side.
